GDPR Compliance

General Data Protection Regulation - Last updated: January 2025

1. Our Commitment to GDPR

GuardianFX is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). This page explains how we comply with GDPR and your rights as a data subject.

2. Legal Basis for Processing

We process your personal data under the following legal bases:

2.1 Contract Performance

Processing necessary to perform our contract with you (providing anti-cheat services):

  • Account creation and management
  • Service delivery and license management
  • Payment processing
  • Customer support

2.2 Legitimate Interests

Processing necessary for our legitimate business interests:

  • Fraud prevention and security
  • Service improvement and analytics
  • Network and information security

2.3 Legal Obligations

Processing necessary to comply with legal requirements:

  • Tax and accounting records
  • Legal proceedings and compliance

2.4 Consent

For optional features, we obtain your explicit consent before processing.

3. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

🔍 Right to Access

You can request a copy of all personal data we hold about you.

✏️ Right to Rectification

You can request correction of inaccurate or incomplete personal data.

🗑️ Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data under certain circumstances.

⏸️ Right to Restriction

You can request that we limit how we use your personal data.

📤 Right to Data Portability

You can receive your personal data in a structured, machine-readable format.

🚫 Right to Object

You can object to processing based on legitimate interests or direct marketing.

⚖️ Right to Lodge a Complaint

You can file a complaint with your national data protection authority (in France: CNIL).

4. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us via Discord with your request:

discord.gg/guardianfx

When submitting a request, please provide:

  • Your Discord username and ID
  • The specific right you wish to exercise
  • Any relevant details about your request

We will respond to your request within 30 days as required by GDPR.

5. Data Protection Measures

We implement appropriate technical and organizational measures to protect your data:

  • Encryption: HTTPS/TLS for data in transit
  • Access Controls: Role-based access and authentication
  • Data Minimization: We only collect necessary data
  • Secure Storage: EU-based servers with security measures
  • Regular Audits: Security reviews and updates
  • Staff Training: Privacy and security awareness

6. Data Retention

We retain personal data only for as long as necessary:

  • Account Data: Until account deletion + 30 days
  • Anti-Cheat Events: Up to 12 months for security purposes
  • Payment Records: As required by tax law (typically 7 years)
  • Communication Logs: Up to 6 months

7. International Data Transfers

Your data is primarily stored in the European Union. If we transfer data outside the EU, we ensure:

  • Adequate level of protection (GDPR Article 45)
  • Appropriate safeguards (Standard Contractual Clauses)
  • Compliance with GDPR requirements

8. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will:

  • Notify the relevant supervisory authority within 72 hours
  • Inform affected users without undue delay
  • Provide details about the breach and mitigation steps

9. Children's Data

We do not knowingly process personal data of children under 13 years of age. If you believe a child has provided us with personal data, please contact us immediately.

10. Updates to This Page

We may update this GDPR compliance information to reflect changes in our practices or legal requirements. Check this page periodically for updates.

11. Contact & Complaints

For GDPR-related questions or to exercise your rights:

discord.gg/guardianfx

If you are not satisfied with our response, you have the right to lodge a complaint with:

Commission Nationale de l'Informatique et des Libertés (CNIL)

Website: www.cnil.fr
Address: 3 Place de Fontenoy, 75007 Paris, France